Privacy Policy
Last Updated: July 15, 2026
This Privacy Policy describes how Sydney Game Fest ("we," "our," or "us") collects, uses, and shares information about you and your rights and choices regarding such information.
1. Information We Collect
We collect various types of information when you interact with our website, register for events, or communicate with us:
1.1 Information You Provide to Us
- Contact information: Name, email address, phone number, postal address
- Account information: Username, password, profile information
- Registration information: Event preferences, dietary requirements, accessibility needs
- Payment information: Credit card details, billing information (processed securely through third-party payment processors)
- Communications: Information provided in emails, contact forms, surveys, or feedback submissions
- User content: Photos, videos, reviews, or comments submitted to our platforms
1.2 Information Collected Automatically
- Device information: IP address, device type, operating system, browser type
- Usage information: Pages visited, links clicked, time spent on pages, referring websites
- Location information: General location based on IP address or more precise location if permitted
- Cookies and similar technologies: Information collected through cookies, web beacons, and similar technologies
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing services: Processing registrations, managing accounts, facilitating event participation
- Communications: Responding to inquiries, sending event updates, notifications, and newsletters
- Personalization: Customizing content and recommendations based on your preferences
- Improvements: Analyzing usage patterns to enhance our website and services
- Marketing: Promoting our events, services, and offers that may interest you
- Legal compliance: Meeting legal obligations and enforcing our terms and policies
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
3.1 With Your Consent
We may share your information when you direct us to do so or explicitly consent to such sharing.
3.2 Service Providers
We engage trusted third-party companies and individuals to facilitate our services, provide services on our behalf, or assist in analyzing how our services are used. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
3.3 Event Partners and Sponsors
With your consent, we may share certain information with event partners, sponsors, or exhibitors. You will always be informed about such sharing practices before your information is shared.
3.4 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.5 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
4. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and Update: Review and edit your account information or request a copy of the data we hold about you
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information for certain purposes
- Restriction: Request restriction of processing under certain circumstances
- Data Portability: Request a machine-readable copy of your information
- Marketing Communications: Opt out of marketing communications at any time
To exercise these rights, please contact us using the information in the "Contact Us" section below.
5. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content.
5.1 Types of Cookies We Use
- Essential cookies: Required for basic website functionality
- Analytical cookies: Help us understand how visitors interact with our website
- Functional cookies: Remember your preferences and settings
- Marketing cookies: Track your browsing habits to deliver targeted advertising
5.2 Your Cookie Choices
Most web browsers allow you to control cookies through their settings. However, if you disable certain cookies, you may not be able to use all features of our website. You can learn more about cookies and how to manage them at www.allaboutcookies.org.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. International Data Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information when transferred internationally.
8. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Sydney Game Fest
45 Darling Harbour Blvd
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 9001 2233