Terms of Use

1. Definitions

"Sydney Game Fest" refers to the annual video game exhibition and all associated events, activities, and digital platforms.

"We", "us", and "our" refer to Sydney Game Fest, its organizers, staff, volunteers, and authorized representatives.

"You" and "your" refer to the user or visitor of our website or attendee of our events.

"Website" refers to sydneygamefest.com.au and all associated digital platforms, including mobile applications and social media accounts.

"Content" refers to all information, text, images, videos, audio, graphics, and other materials available on our website or provided at our events.

2. Acceptance of Terms

By accessing our website, purchasing tickets, or attending Sydney Game Fest, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use our website or attend our events.

We reserve the right to modify these Terms of Use at any time without prior notice. Your continued use of our website or attendance at our events after any changes constitutes your acceptance of the revised terms.

3. Code of Conduct

Sydney Game Fest is committed to providing a safe, inclusive, and respectful environment for all attendees, exhibitors, speakers, volunteers, and staff. By attending our events, you agree to:

• Treat all individuals with respect, regardless of their gender, sexual orientation, disability, physical appearance, body size, race, religion, or gaming preferences.
• Refrain from harassment, intimidation, discrimination, or disruptive behavior of any kind.
• Follow all instructions from event staff, security, and venue personnel.
• Comply with all applicable laws and venue regulations.
• Respect the intellectual property rights of exhibitors and presenters.

We reserve the right to refuse entry or remove any person who violates our Code of Conduct, without refund or compensation.

4. Intellectual Property Rights

All content on our website and at our events, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Sydney Game Fest or its content suppliers and is protected by Australian and international copyright laws.

You may access, download, and print materials from our website for your personal, non-commercial use only. You must not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from our website or events without our prior written permission.

The names, logos, and other trademarks of game publishers, developers, and other companies appearing at Sydney Game Fest or on our website are the property of their respective owners.

5. Tickets and Admission

Tickets for Sydney Game Fest are subject to the following conditions:

• Tickets are valid only for the specific date and session indicated.
• We reserve the right to refuse admission or remove any person without refund if they violate our Code of Conduct or pose a security risk.
• Tickets may not be resold, transferred, or offered as prizes in promotions without our written permission.
• Lost, stolen, or damaged tickets will not be replaced.
• We may verify the identity of ticket holders at entry points.

6. Refunds and Cancellations

Our refund policy is as follows:

• Tickets may be refunded in full if requested at least 30 days before the event.
• Requests made between 15 and 29 days before the event will receive a 50% refund.
• No refunds will be issued within 14 days of the event.
• In the event of cancellation by Sydney Game Fest, all ticket holders will receive a full refund.
• If the event is postponed, tickets will remain valid for the rescheduled dates, or refunds will be available upon request within 30 days of the announcement.

7. Limitation of Liability

Sydney Game Fest, its organizers, staff, volunteers, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of our website or attendance at our events.

We do not guarantee that our website will be error-free, uninterrupted, or secure. You acknowledge that you use our website at your own risk.

Attendees are responsible for their personal belongings and safety at all times during the event. We recommend that you take appropriate precautions to protect your health and valuables.

8. Photography and Recording

By attending Sydney Game Fest, you grant us the right to photograph, film, and record you and your activities at the event. You consent to the use of these recordings and your image in promotional materials, social media, and other publications without compensation.

If you do not wish to be photographed or recorded, please notify our staff at the event. We will make reasonable efforts to accommodate your request, but cannot guarantee that you will not appear in crowd shots or background footage.

Attendees may take photographs and recordings for personal, non-commercial use only. Commercial photography or recording requires prior written permission.

9. Minors and Parental Responsibility

Attendees under the age of 18 must be accompanied by a parent or guardian. Parents and guardians are responsible for the supervision and behavior of minors in their care.

Certain areas or activities at Sydney Game Fest may have age restrictions in accordance with Australian classification laws. We reserve the right to verify the age of attendees and restrict access accordingly.

By purchasing tickets for minors or bringing minors to the event, parents and guardians confirm their consent to these terms on behalf of the minors.

10. Privacy

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use.

By using our website or attending our events, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

11. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.

Any disputes arising from these terms or your use of our website or attendance at our events shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

12. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us at:

Sydney Game Fest
45 Darling Harbour Blvd
Sydney, NSW 2000
Australia

Email: [email protected]
Phone: +61 2 9001 2233